Shipping & Delivery

Everything we make is done with care — including how it gets to you.

Here’s what to expect.

Step 01

Production Timelines

Crafted Specifically For You

All garments are produced specifically for you. We do not hold inventory to ensure minimal waste and maximum quality.

Made-to-Order & Made-to-Measure
Production typically takes 3 weeks before shipment.

Accessories
In-stock accessories ship within 2–4 business days.

Garments 3 Weeks

In-Stock Accessories 2–4 Business Days

Step 02

Transparency is key. You will be notified at every major step of the journey.

First, an order confirmation once your purchase is placed.
Second, a shipping confirmation with tracking once your piece is dispatched.

Step 03

All orders are shipped via insured, trackable courier service.

Signature may be required upon delivery to ensure your investment reaches you safely.

Each garment is meticulously packaged to preserve its structure and finish during transit.

Carrier Insured Courier

Courier Tracking Provided upon dispatch

Step 04

Duties & Taxes

For international deliveries, duties and taxes may apply depending on your location. These charges are determined by local customs authorities.

If you’re unsure what to expect, our team is happy to help before you place an order.

Step 05

Confidence in Every Stitch

We do not offer traditional returns. Instead, we stand behind the fit.

If your garment does not fit as intended, we provide complimentary alterations or a remake on your first order.

Details on how this works can be found on our Fit & Alterations page.

Our priority is simple:
That your garment feels right when you put it on.

Concierge

If you ever need clarity — before or after ordering — we’re here.